PX in Practice

Maty 14th - 15th 2025, x+why Whitechapel, London

Not a conference. Not a panel. A hands-on, expert-led bootcamp for HR, People, and Ops teams.

Drowning in feedback with no way to turn it into action? Priorities shifting but never aligning? Rolling out initiatives that don’t stick? We see you.

HR, People, and Ops teams are under more pressure than ever. You’re expected to design scalable, employee-first solutions while stuck in reactive mode, solving the same problems on repeat - without the tools, time, or space to make lasting change.

That’s why we built the PX Design Bootcamp - a hands-on, no-fluff training to help you stop firefighting and start building. Over two immersive days, you’ll get proven frameworks, practical tools, and real-world tactics to design people systems that scale, instead of constantly reacting to problems.

This isn’t a conference. It’s a roll-up-your-sleeves bootcamp led by service design and PX experts, you’ll gain the skills, confidence, and real-world practice to start shaping the future of work inside your organisation - right now.

If you’re stretched thin, struggling to prove the value of HR, or tired of initiatives that go nowhere - this bootcamp will give you the clarity, confidence, and tools to make lasting change.

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What you’ll learn

 

We’ll be covering the full end-to-end, front-to-back design process across the 2-days. You’ll gain hands-on experience tackling each phase of the process that combines product management ways of working and service design approaches, working on real-life scenarios that will help you apply your learning in real time.

  • Get to the root of what’s really going on inside your organisation. Learn how to gather the right data, uncover hidden employee needs, and identify pain points - so you’re not just guessing, but designing solutions that actually matter.

  • Turn insights into clear, actionable problem statements and set priorities that drive real change. Learn how to frame challenges in a way that resonates with both your people and your leadership, so HR isn’t seen as a ‘nice-to-have’ but a critical driver of business success (yes, even your CFO will be on board).

  • Go beyond theory and start building. Learn how to ideate, prototype, and test solutions that are practical, scalable, and actually get adopted - so you don’t waste time rolling out initiatives that fizzle out. Plus, get the tools to bring people along for the ride, ensuring engagement from day one.

  • Implementation is where most great ideas fail. Learn how to roll out, scale, and embed change in a way that sticks - without overwhelming your already-stretched team. We’ll show you how to measure impact, iterate with confidence, and makes you look like a total rockstar.

Why this bootcamp?

✅ Expert-led training

Learn directly from Alicia, who has upskilled 50+ teams in service design and product thinking, and Nat, a former Head of Culture who has scaled teams from 3 to 100+. We’re pro facilitators, experience designers, and learning experts - so expect a high-energy, engaging, and impactful experience.

✅ Practical, plug-and-play ools

This isn’t just theory. You’ll walk away with tested frameworks, exercises, and methods you can apply immediately to your People strategy.

✅ A strategic reset

If your HR team is stuck in reactive mode, this bootcamp will help you design scalable, proactive solutions and systems that balance employee needs with business goals.

✅ A full experience - before, during, and after

From building pre-bootcamp connections to a post-bootcamp toolkit, we’ll make sure you’re supported at every stage.

✅ Cost-effective, high-value learning

If your company doesn’t have the budget for a custom workshop, this is your chance to access expert training at a fraction of the cost.

Who is it for?

  • This is for you if…

    ✅ You’re an HR, People, or Ops leader trying to move from reactive problem-solving to strategic, high-impact work

    ✅ You’ve started exploring PX as a product but need practical tools and real-world application to make it stick

    ✅ You’re struggling to translate employee feedback into actionable solutions that actually get used

    ✅ You want to prove the value of People initiatives with data-driven, business-aligned strategies

    ✅ You’re responsible for shaping your company’s employee experience, culture, or operating system - and want to do it with intention

    ✅ You’re open to rolling up your sleeves and experimenting in real time, not just taking notes.

  • This isn’t for you if…

    ❌ You’re looking for theory-heavy lectures or people talking at you - this is a hands-on bootcamp where you’ll learn by doing

    ❌ You want quick-fix HR solutions rather than scalable, long-term systems that align with business goals.

    ❌ You’re not ready to challenge traditional HR thinking and explore how product and service design can transform the way you work.

    ❌ You prefer rigid playbooks over creative problem-solving and iteration

    ❌ You’re a fan of Steven Bartlett

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£995

(early bird pricing: standard price £1250)

What’s included?

💡 2 full bootcamp days – immersive, expert-led in-person training packed with hands-on learning.

📊 Pre-bootcamp survey – We’ll diagnose your key challenges to make sure the bootcamp is tailored to your needs.

👥 Pre-bootcamp virtual get-together – Meet your fellow attendees before we kick things off.

📂 Post-bootcamp toolkit – A plug-and-play resource to help you embed what you’ve learned back at work.

🍽 Breakfast, lunch & refreshments – All dietary requirements covered.

🥂 After-party drinks on Day 2 – Connect, debrief, and celebrate with your bootcamp crew.

 FAQs

Need to make the case to your boss?

This bootcamp is designed to deliver real, measurable value:

  • Improved employee experience = higher engagement and retention

  • Faster, smarter decision-making by embedding PX as a product

  • Scalable, people-first solutions that evolve as the business grows

If you need help crafting a business case, we’ve got you covered.